Frequently asked questions

Cost depends on platforms, the number of screens and user roles, integrations such as mada, Apple Pay or your ERP, and whether the app ships in Arabic and English. After a free 30-minute scoping call we send a fixed written quote within 48 hours.

Yes. Arabic and English are written natively and designed separately, with right-to-left layouts, Arabic typography and Arabic SEO built in from the start.

Implement an ERP when your processes are close to industry standard, such as finance, inventory and HR. Build custom software when a process is what makes you different. Many Saudi companies run an ERP for the core and custom portals or apps around it.

Yes. We scope ZATCA (Fatoora) e-invoicing integration as part of ERP implementation and custom billing projects in Saudi Arabia.

Yes. We work with clients across Saudi Arabia, including Riyadh, Jeddah, Dammam, Khobar, Makkah and Madinah, with remote delivery and in-person workshops when a project needs them.

You do. We build under your own domain, hosting, app store and cloud accounts, and hand over source code and documentation at launch.

An IT consulting company assesses your current systems, recommends what to change, and plans how to do it. Good IT consultants also help you choose vendors, design system architecture and oversee delivery so the plan actually happens.

A focused assessment for a small or mid-sized company usually takes a few weeks of interviews and system reviews, followed by a written report and roadmap. We confirm the timeline in the proposal.

No. We do not resell licences, which keeps our recommendations independent. We help you buy from the vendor or partner that suits you.

We design systems with the Personal Data Protection Law in mind, including data mapping, access control and data residency. For legal interpretation we work alongside your legal adviser.

It depends on the number of user roles, screens, integrations and languages. We scope the project on a free call and send a fixed written quote within 48 hours, so you know the cost before work starts.

Yes. You own the code, the database and the hosting accounts. We hand over documentation at launch.

Buy SaaS when a standard tool fits your process. Build when the process is what makes you different or when you have outgrown several disconnected tools. Our guide on bespoke software vs SaaS covers the trade-offs.

Yes. Arabic and English are designed separately with proper right-to-left layouts, Arabic typography, Hijri and Gregorian dates where needed, and bilingual reports.

Both are mature. We usually recommend Flutter for consistent design and performance, and React Native when you have an in-house JavaScript team. See Flutter vs React Native.

Yes. We prepare store listings in Arabic and English, handle review submissions and publish under your own developer accounts.

Yes. Monthly maintenance covers OS updates, crash monitoring, security patches and small improvements.

We design AI systems so your data is not used to train public models, access is permission-based and data can stay in the region where required. We document data flows for your compliance team.

Modern language models handle Modern Standard Arabic well and Gulf dialects reasonably well. We test with your real customer messages before launch.

Buy when a tool solves the problem as-is. Build when AI must connect to your systems or data. Our guide on AI development vs off-the-shelf AI explains how to decide.

A focused pilot on one use case can usually be live within weeks. We agree the measure of success, such as hours saved or tickets resolved, before we start.

It depends on modules, entities, data quality and customisation. A focused implementation for a single company is shorter than a multi-entity rollout. We set the timeline in the written proposal after discovery. See our ERP implementation guide.

There is no single best ERP. The right choice depends on your industry, size, budget and in-house skills. Our guide on how to choose an ERP system walks through the criteria.

Use an ERP for standard processes and custom software for what makes you different. Most of our clients combine both. Read ERP vs custom business software.

It helps an organisation decide which processes to digitise, plans the technology and people changes, and delivers them. We combine consulting with in-house design and development so strategy and delivery stay connected.

Start with one or two outcomes that matter to leadership and can be measured, such as order-to-cash time. Our digital transformation strategy guide explains how to choose.

We agree KPIs at the start, such as hours saved, error rates or customer satisfaction, and report them through the programme. See measuring the ROI of digital transformation.

A corporate website typically moves from discovery to launch in a few weeks, depending on page count and content readiness. We confirm the timeline in the proposal.

Yes. Arabic and English content are written natively by our team, not machine-translated, and reviewed with you before launch.

Every site launches with technical SEO, schema and keyword-mapped pages. Ranking for competitive terms also needs ongoing content and links, which our SEO services cover.

Technical fixes can show results within weeks, but competitive rankings usually build over several months. That is why our programmes run for a six-month minimum.

Yes. Arabic keyword research and content are core to every Saudi campaign. See our Arabic SEO guide.

Keyword movements, organic clicks and impressions, landing-page performance, technical issues fixed, content published, links earned and organic enquiries.

Yes. Many clients need a refresh that keeps recognition while fixing Arabic legibility, digital use and consistency.

Yes. We design Arabic and English wordmarks together so they balance visually.